Adjarabet.com Review

Rating: 4.5
Adjarabet.com Review
  
A Complete Review of Adjarabet on MPN

Adjarabet.com has built a solid reputation and become a market leader in its region. Previously providing poker on a stand-alone platform, the site now runs on both that and the MPN network.

Unfortunately, it offers little for MPN players as promotions are aimed at the traffic in their own poker room. Players in the region can find some benefits from Adjarabet.com, but others are better seeking value elsewhere on the network.

  • A Respected Local Operator In Its Region
  • A Growing Company With Rapid Customer Growth
  • MasterCard Withdrawals Available
  • Speedy Response From Customer Support

 

About Adjarabet

Adjarabet.com is based in Georgia and provides a wide range of online gambling and gaming services. It is owned by a private group from Georgia, who has an interest in brick and mortar casinos and hotels. The company was founded in 1998 and Ahjarabet.com was launched in 2001.

The company is licensed in Georgia and has built a reputation and following in its home area, becoming a market leader in its region. An interest in poker in the area saw a rapid growth in cash game traffic on their independent site towards the end of 2013, which caught the poker community’s attention.

Adjarabet started to provide poker in 2011 on a stand-alone platform before trying to move to MicroGaming’s MPN network. Unfortunately, due to customer complaints, this move never completed and the site now runs both platforms.

This review intends to let you know everything you want about the MPN poker room of Adjarabet. I start by covering the information that can be found on their homepage before asking if this company can be trusted. You then find out if Adjarabet has a mobile platform and what it is like. The value of a poker site offers a player is very important, so the bonuses available are looked at and compared to other MPN rooms. Finally the deposit and withdrawal options are covered before checking out how their customer support performs.

The Dark Uninformative Adjarabet Webpage

Adjarabet operate their website in Russian and Georgian. The look of the site is very dark with black and red being the predominant colours. You can find Poker under the second tab labelled 3D Poker.

On the page you see a series of large poker chip designs advertising the guarantees of tournaments on their own platform. There is a box for each platform, Poker 3D for their own site and Poker Network for the MPN site, which is an Instant Play browser client with no downloadable client. None of the promotions on the page relate their MPN room.

The only other poker-related links on the site are the Poker School and ‘How to Play’ links. You can connect to deposit options at the bottom of the screen. The Contact Us link is there too, although it only works if you are logged into an account.

Can I Trust Adjarabet?

Adjarabet has a strong reputation in its region as an honest operator, and there are no real signs of this being otherwise.

There have been complaints of withdrawals taking some time and players having to provide additional ID. Certain deposit and withdrawal methods have been removed due to fraud concerns since then. It is also clear in their T&Cs that Adjarabet will check players IDs to make sure everything is above board, so the delays this has caused is not necessarily a signal of wrongdoing. It would, however benefit from having a better system in place.

Playing Adjarabet Poker on Your Mobile

As Adjarabet operates a flash-based browser client you can play on their MPN room via your Android device. Unfortunately, as there is no app available yet Apple customers are unable to play.

Limited Bonus Offers for New Players

When you open an account and open the MPN room you can see what promotions are currently on offer via the client. As the majority of their traffic remains in their own poker room, promotions are quiet here. The only ones available are the networks Bad Beat Jackpot and a First Deposit Bonus.

The bonus is a 100% match and is valued up to 50 GEL (€20). Currently there are no details on clearance although as you start to clear one you can check “My Bousin” in your balance.

When I asked Support for further details on how it is released they replied saying there was not one available…

In addition to this Adjarabet have publically said they do not offer any form or rakeback or cashback and do not intend to in the future.

When you consider that other poker rooms on the MPN network, such as Red Star Poker or Dhoze offer €1000 sign up bonuses and up to 30% rakeback, to play at Adjarabet without getting rewarded is madness.

Getting Money On and Profits off Adjarabet

Adjarabet have had a troubled time with banking. Telephone banking and the e-wallet Skrill have been discontinued as options, with claims of weak fraud protection. The site also operates a policy of not releasing withdrawals until the players ID has been verified. While there is nothing wrong with this, Adjarabet have been known to wait until withdrawals before doing this, adding delays and frustration for players.

The site still accepts both Visa and MasterCard for both deposits and withdrawals through the Bank of Georgia, making this the easiest option to move your money on and off.

If you are based in Georgia you may be able to make cash deposits Adjarabet cash boxes and withdraw via their service centres and Bank or Georgia ATMs.

The Support Experience

Access to support on Adjarabet is not easy. The main Contact Us link at the bottom of the poker page does not work unless you are logged in and then your only choice is a form to fill out for an email reply.

On the bottom of the poker page there are other contact details, however if you go to the About Us link you can see both a telephone number and an email address hidden on the footer. The telephone number is based in Georgia with no indication it is free or has reduced rates.

After I sent a form I was surprised to see I received a reply inside of 15 minutes, which was superb. Unfortunately even with asking I was not able to land a decent bonus.

In Summary – Adjarabet, Not Good For MPN Players

While awareness of the Adjarabet brand is growing among the poker community, they offer very little for MPN players. The sign up bonus is limited, there is no rakeback and withdrawals have faced some technical problems. If you live in a local area you could benefit from the ways to make in person deposits and withdrawals, although whether this makes up for missing out at of your 30% rake returned to your account is debateable.

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